Ethical Leadership Based on Principled Pluralism

January 6, 2022

 In a searing column by Thomas Friedman titled Have We Reshaped Middle East Politics or Started to Mimic It?,  Friedman asserts that we in America are displaying the sort of political tribalism that we once tried to quell.  Middle Easterners may call their big tribes “Shiites” and “Sunnis”, More and more, Americans call theirs “Democrats” and “Republicans.”  Or "vaccers" or "anti-vaccers". I hardly need to extend the schisms which separate us. 


Tellingly, Friedman identifies an exception to this divisive tribalism--the military.  There is no institution in American life that has worked harder than the military, though admittedly imperfectly and often belatedly,  to inoculate America from the virus of tribalism, while enriching and exemplifying an ethic of pluralism.  Friedman has observed this on his trips to the Middle East.  Colin Powell observed the same thing decades ago.  Men and women, different in their ethnicities and race, committed to achieve a common worthy goal  which they view as. bigger than themselves.
 
Friedman goes on to observe  “Leadership matters; the American population has diversity similar to the U.S.’ military but the ethic of pluralism and teamwork shown by many of our men and women in uniform reduces the tribal divisions within the armed forces.  It’s not perfect, but it’s real.  Ethical leadership based on principled pluralism matters.  That is why our military is our last great carrier of pluralism at a time when more and more civilian politicians are opting for cheap tribalism.”
 
This brings me to a broader observation on the importance of leadership and an organizational Purpose viewed by its members as deserving and requiring their very best efforts.   Procter & Gamble and a few other organizations like it --organizations pursuing shared, Purposeful goals --can be and for the most part are repositories and exemplars of ethical leadership based on principled pluralism. 

Reminder Thoughts for 2022

January 5, 2022

 I just finished reading a mind-opening book, Think Again by Adam Grant.  It got me thinking again on many subjects. Here I will highlight a few:

 
1.     Choose “task conflict”; not "relationship conflict".  To avoid that it’s essential we develop trust-based relationships.  We have to know one another.   Find common bonds.  That’s the place to start.  I haven’t done that as well as I should have, looking back, in some instances.  This doesn’t mean we just surround ourselves with “agreeable people.” 
 
 It is vital to avoid defend-attack spirals.  Need to focus on the substance of the disagreement. 
 
2.     The most likely person to change your point of view is you.  That’s most likely to happen when you’re asking questions, raising things you would like to jointly consider with another person. 
 
It’s important to view argument not as a war but as a choreograph, a dance. 
 
It’s vital to have these conversations in person.
 
3.  The importance of influential listening.  Approaching the other person with a confident humility and appropriate sense of doubt. 
 
 I like what E.M. Forster wrote, “How can I tell what I think till I see what I say.”  As one of his biographers wrote:  “To speak with him was to be seduced by an inverse charisma, a sense of being listened to with such intensity that you had to be your most honest, sharpest and best self.”
 
4.     We need to avoid the binary bias.  On almost every issue, we act like there are just two sides:  believers and non-believers.  This applies to abortion, gun regulations, immigration.  We should come to recognize complexity as a sign of credibility.
 
5.     One of the best ways to learn is to teach.
 
6.     There is no way of overestimating the importance of revising our drafts and skills to achieve deep learning.
 
7.     In a study distinguishing high performance teams, the most important differentiator wasn’t who was on the team or even how meaningful their work was.  What mattered most was psychological safety.  That’s not a matter of relaxing standards or making people comfortable or being nice and agreeable or giving unconditional praise.  It grew from a climate of respect, trust and openness in which people can raise concerns and make suggestions without fear of reprisal.  It’s the foundation of a learning culture.  

These are the same characteristics I’ve always attached to having a positive “smell of the place.” 

 Creating psychological safety starts with modeling the values we want to promote, identifying and praising others who exemplify them, and building a coalition of colleagues who are committed to making the change.
 
8.     Admitting one’s own imperfections out loud normalizes vulnerability and makes teams more comfortable opening up about their own struggles.  It takes confident humility to admit that we are a work in progress.
 
9.     We have to be wary of falling victim to what psychologists call identity foreclosure.  I have had that for better and, yes, in some ways for worse throughout my life.  I probably still do now.
 
10.  Pursuing happiness for its own sake is a blind alley.  As John Stuart Mill wrote, “Those only are happy who have their minds fixed on some object other than their own happiness; on the happiness of the others, on the improvement of mankind, even on some art or pursuit, followed not as a means, but as itself an ideal end.  Aiming thus at something else, they find happiness along the way.”  

 I have lived my life in accord with this counsel:  “At work and in life, the best we can do is plan for what we want to learn and contribute over the next year or two and stay open to what might come next.”  Adapting an analogy from E.L. Doctorow, writing out a plan for your life “is like driving at night in a fog.  You can only see as far as your headlights, but you can make the whole trip that way.”
 

Balancing "Real Politic" and Moral Vision as Guides to Foreign Affairs

December 30, 2021

 There are very few books which I have read that provide more intellectual stimulation and challenge than Barry Gewen’s The Inevitability of Tragedy:  Henry Kissinger and His World.  In a carefully researched and deeply insightful manner, Gewen develops the historical foundation for Kissinger’s “Real Politic” approach to diplomacy and positions it in the context of the history which Kissinger lived, beginning with the formative period of the demise of the Weimar government (showing that democracy does not inevitably win versus a populist tyrant Hitler).  Then on through the overthrow of Allende in Chile, the Cold War, Vietnam and so on.  He grounds Kissinger’s beliefs in the prior work of Hans Morgenthau, Hannah Arendt and Leo Strauss. 

 
Foundational to Kissinger’s philosophy of foreign affairs is the conviction that power and power relationships among nations are of inexorable importance.  Discount them at your own peril.  Allow unbridled idealism, manifest for example in the Wilsonian school of diplomacy; or allow an unfettered application of moralism to drive diplomatic decisions and you’re on your way to pernicious outcomes.  Witness the belief, which I shared for many years,  that the demise of the Soviet Union would lead to the adoption of some form of democracy, even if one different from the U.S., in the previous Soviet Union.  Or, similarly, my belief that the economic development of China would lead to greater democratization. 
 
The recognition of power and the irreducible importance of national interests, formed through history and individual circumstances (e.g. the historic need for control and security in China; the exceptional circumstance of the U.S. being protected by two oceans, having a virtually unlimited expanse of land to expand into, and having friendly neighbors to the north and south)—realities like these must be recognized in the formation of any rational, effective diplomatic policy.
 
We have to be willing and able to view the world as other major powers do, with open eyes and understanding, even as we pursue different values and interests.  For example, it’s entirely appropriate and indeed inevitable that the U.S. will advance the belief in the importance of individual freedom and human rights; but to make this the ultimate litmus test to decide what countries we will work with and how we will do it would be a terrible mistake.  We didn’t do this as we allied with the Soviet Union to combat Nazi Germany because we knew that doing so was in the national interest of the U.S. and the entire world as we could conceive of what would be in our interest.  Similarly today, with regard to our relationships with China, we have every right to advance the importance of human rights but it will be a fool’s errand if we make the top priority of our diplomacy to be changing the way that China operates today with regard to all human rights.  We need to recognize that change takes time and that our overall relationships with China must be based on a rational, pragmatic determination of what will be in the interests of the U.S. and the world,  for example, one that deals with the reality of climate change and the need to avoid nuclear destruction. 
 
Having said all this, he flaw I see in a tightly drawn Real Politik approach to diplomacy is that it itself is too messianic.  By that I mean, it excludes something that Kissinger himself often invokes, and that is the importance of wisdom and intuition.  It took wisdom and intuition to conceive and advance the Marshall Plan.  It might have been argued, incorrectly as it turns out, that this expenditure was not strictly speaking in accord with maximizing America’s national interest. 
 
The creation of the European Community was another act of intuition and foresight.  Those that argued, as many did, that this was contrary to the historical enmity which existed between Germany and France would have missed this opportunity and the elimination of the threat of war that it has enabled.
 
I am reinforced in reading this book that we must hold fast in our commitment to what I regard as universal truths:  the dignity of individual life, the importance of seeking truth, the humility that arises from knowing we will never reach perfection and that we can and must continue to learn from personal relationships founded on mutual empathy, understanding and the commitment to help one another in this passage of life. 
 
It also reinforces the belief I’ve always had about Procter & Gamble and any great institution and that is our responsibility to sustain it for the future in accord with the values and principles which we believe to be correct without ever losing sight of what we need to do, practically, to achieve this outcome of sustainability.
 

Being Patient With One Another

December 29, 2021

 

 “Being patient with one another.  Being kind.”
 
This reflection hit me as I think about things I need to do better in 2022.

I have to learn and be reminded of the need to be patient with other people. To be kind.

I have to recognize that we all have our quirks and habits which we observe and feel to one degree or another:  “It shouldn’t be this way.  I wish you weren’t doing that.”  There can be times when such a feeling or observation requires us to say something to the other person.  That would be true if we thought that it was perfectly clear it would be to their significant benefit.  But it may not be.  We need to consider that it may be something they’re doing because it represents happiness or brings them satisfaction on their own terms.
 
I pause and reflect.  I have habits or quirks that it would not be unreasonable for another person to look at and say, “That’s not the best use of his time.  I think he should be doing something differently.”  And perhaps I should.  But maybe, it’s something I’m drawing satisfaction from on my terms which the other person, maybe even a family member, doesn’t appreciate.
 
It could be something as simple as my taking the time to dictate this thought and my assistants' time to record it. It may be that I’m watching a movie for the third or fourth time.  Who knows? 
 
The point is this.  I must be conscious of a person’s doing something that may turn me off and be willing to pause.  Is this something that represents their gaining satisfaction on their own terms which I don't fully understand?  I have learned again and again, this can be precisely the case--which will make it a time when my response should simply be--"be patient"
 

The Joy of Reading and Challenge of Good Writing--Luminous Thoughts from George Saunders

 A Swim in A Pond In The Rain, by George Saunders.

 
I found this a humbling and mind-opening book.  Humbling in realizing even more that I should have spent more time editing everything I have written.  Honing every sentence, deleting the extraneous and the expected.  It was humbling, too, in the intricacy of the Russian short stories which Saunders analyzes.  There is so much more to these stories by Chekhov and Tolstoy and Gogol than I appreciated on the first reading Saunders loved writing this book; that is clear.  He loves reading, too.  Don’t we all?  We write, we read, because we love doing it.  That is how I feel even as I read more slowly, forget more of what I read and write more verbosely.  
 
Saunders practices good writing in this book with great care.  His ability to do that leaps off the page again and again.  “The focus of my artistic life has been trying to learn to write emotionally moving stories that a reader feels compelled to finish.  I consider myself more vaudevillian than scholar.”
 
I identify with his assertion that there is a “vast underground network for goodness in the world”.
 
 He identifies in the book clubs he has known and participated in:  “a web of people who put reading at the center of their lives because they’d often experience that reading makes them more expansive, generous people and makes their lives more interesting.”  That says it.  No more, no less.
 
A new perspective I emerge with: “a story is a linear, temporal phenomenon.  It proceeds, and charms us (or it doesn’t), a line at a time.  We have to keep being pulled into a story in order of it to do anything to us.”
 
Saunders follows in Einstein’s footsteps:  “No worthy problem is ever solved in a plane of its original conception.” 
 
 I believe Saunders is right in writing, “all art begins in that instance of intuitive preference.”  The artist just comes to like it better that way, for reasons he couldn’t articulate, and before he had the time or inclination to articulate them.  It just feels right.  It is appropriate.”  When Saunders is writing well, he says, “There is almost no intellectual/analytical thinking going on.”  He is trying different orders of words, looking for the perfect sentence, but mostly the artist “tweaks that which he has already done.  There are those moments when we sit before a blank page, but mostly we are adjusting what is already there.  A story is frank, intimate conversation between equals.  We keep reading it because we continue to feel respected by the writer. 
 
When it comes to Saunders universal laws of fiction—“Be specific!  Honor efficiency!, always be escalating.  That is all a story is really:  a continuing system of escalation.”
 
What will keep a reader reading?  The only method, Saunders asserts “is to read what we have written on the assumption that our reader reads pretty much the way we do.  What bores us will bore her.  What gives us a little burst of pleasure will light her up, too.” 
 
He suggests reading the prose in front of us, the prose we have already read a million times, as if it is new to us.  How do we react?  In writing fiction, “we are in conversation with our reader, but with this great advantage:  we get to improve the conversation over and over with every pass.  We get to ‘be there’ more attentively.”
 
Saunders distinguishes those talented writers who go on to publish from those who don’t.  “First, a holiness to revise.  Second, the extent to which the writer has learned to make causality.”  That may not seem sexy, Saunders writes, but it is the hardest thing to learn.  “It doesn’t come naturally, but a story is a series of things that happen in sequence, in which we can discern a pattern of causality.”  “Causality is to the writer what melody is to the songwriter:  a superpower that the audience feels as the crux of the matter; the thing that audience actually shows up for.”
 
Of all the short stories, I found Gooseberries by Anton Chekhov and Saunders’ comments on it and Chekhov to be the most mind-opening. The story is very short, only ten pages.  It is a complex, insightful and ironic story.  It appears to be asking “is it right to seek happiness, knowing that it is ephemeral and he cannot have much of it at all.  His life can be lived for pleasure or duty.  How much belief is too much?  Is life a burden or a joy?”
 
The story cautions against being too judgmental.  Too fixed in our views.  It encourages open-mindedness, for seeing two sides of questions.  “Every human position has a problem with it.  Believed in too much, it slides into error.  It is not that no position is correct; it is that no position is correct for long” (or I would say guaranteed to be correct forever).  “We are perpetually slipping out of absolute virtue and failing to notice, blinded by our desire to settle in—to finally stop fretting about things and relax forever and just be correct; to find an agenda and stick with it.”
 
Chekhov was open to criticism on this point.  Tolstoy accused him of having a “very good heart, but thus far it does not seem to have any very definite attitude toward life.”  But this quality, Saunders avers, is what we love him for now.  In a world full of people who seem to know everything, passionately, based on little (often slanted) information, where certainty is often mistaken for power, what a relief it is to be in the company of someone confident enough to stay unsure (that is, perpetually curious).
 
Through Chekhov’s short life, he lived to be only 44, he seemed glad to be alive, he tried to be kind.  “His feeling of fondness for the world takes the form, in his stories, of a constant state of reexamination.  Reconsideration is hard; it takes courage.  We have to deny ourselves the comfort of always being a certain person, one who arrived at an answer some time ago that has never had any reason to doubt it.  In other words, we have to stay open in the face of actual grinding, terrifying life.”  And I would add,  new emerging facts.
 
Back to the joy and satisfaction from reading and writing.  “These days, it is easy to feel that we have fallen out of connection with one another and with the earth and with reason and with love.  I mean:  we have.  But to read, to write, is that we still believe in, at least the possibility of connection.”
 
At the end, Saunders calls on himself to address the question:  How are we altered by reading?  He gave it a try: 
 
 “I’m reminded that my mind is not the only mind.  
 
I feel an increased confidence in my ability to imagine the experiences of other people and accept these as valid.
 
I feel I exist on a continuum with other people:  what is in them is in me and vice versa.
 
My capacity for language is reenergized.  My internal language, the language in which I think, gets richer, more specific and adroit.  I find myself liking the world more, taking more loving notice of it.
 
I feel lucky to be here and more aware that someday I won’t be.  
 
I feel more aware of the things of the world and more interested in them.
 
That is all pretty good,” Saunders concludes.
 
That is one fine summary. 
 

In Search of New Narratives

September 22, 2021



We are, as a nation, in search of new narratives, both in our view of the history and destiny of our own country, the United States, and in our attitude to the rest of the world, too; in other words, our foreign policy.

Our national narrative is up for grabs today.  There are those on one end who follow the direction of “1619,” saying our history has been founded on slavery and its perpetuation.  There are others who view our history as growing from the words of our Declaration of Independence, committed to achieving “life, liberty and the pursuit of happiness,” of freedom for all.

Our eyes have been opened more than ever in the past couple of decades to the imperfections and misbegotten chapters of American history:  slavery, our treatment of Native Americans, our aggrandizing spirit as evidenced in the Mexican War of 1848, our imposition of our own values on other countries without due respect to their culture.  This confrontation of reality is essential but it carries the great risk that we will lose sight of the extraordinary goodness of our ideals and the benefits of their realization both for the citizens of the United States and beyond (think of the Marshall Plan).

My own admittedly simplistic view of a correct national narrative pivots around the fact that we are blessed with a brilliant foundational document (the Declaration of Independence) which identifies the right ends to seek but a narrative which at the same time honestly recognizes that have fallen dramatically short of reaching these ends and we must continue on a journey of continued learning and seeking truth to realize these ends.

When it comes to the narrative of our relations with other countries, our foreign policy so to speak, it seems to me that these are the salient points:

1.         We have to confront and take action to ensure that our existence as a nation is not threatened by external forces such as terrorism.  We have to recognize there are some bad people in this world who not only have different views than we do (that’s understandable) but want to impose their views on us violently.  We have to prepare ourselves to deny this happening.
 
2.         We must recognize the futility of trying to impose our values on other countries.  We can and should provide an example of the benefit of our values, hoping others will learn and take note, but to seek to impose these values on other countries while perhaps evidencing a noble humanitarian disposition will rarely if ever be productive.  I think of values here such as same-sex marriage, women’s rights, etc.  We must never relent in our commitment to continuing to learn how to accord every person the respect and freedom they deserve.  But we should not view ourselves as the world’s preacher or policeman when it comes to imposing these values.  We need to recognize how long it took us in this country to achieve progress in these areas, and there is more progress to be made.
 
3.         We must seek common ground to achieve common goals with other countries, even those that are tough competitors like China.

While China’s view of what constitutes good government and stable society is different than ours, there is no objective reason why we should be enemies.  The economic bonds between our countries need no emphasis.  The importance of working together on nuclear proliferation and climate change are self-evident.  The challenge is to distinguish between a country being a competitor and being an existential enemy and act accordingly. 
 

How Will We Remember 9/11

September 16, 2021

 



HOW WILL WE REMEMBER 9/11
 
Surely, we will never forget the agonizing experience of seeing the Towers fall and bodies as well.  We will never forget the heroism of the firefighters and others who risked and lost their lives in rescuing people trapped in the burning fury.  We will never forget the mind-blowing, chilling, unforgettable demonstration that we are not free from violence from terrorists.
 
We will never forget how for a short time the country came together in unity to mourn the lives that were lost, to herald the heroes who fought the flames and helped survivors to live. 
 
However, an opinion column in the New York Times (9/12) by Laila Lalami reminds us of other things we dare not forget, because they have implications on what we do as a nation in the future. 
 
We have to recognize the unintended consequences of the war on terrorism which 9/11 precipitated, a war which went well beyond, in time and geography, what we set out to do in the beginning, which was to eliminate Al Qaeda. 
 
The attacks served as justification for the 20-year war in Afghanistan, the invasion and occupation of Iraq, the indefinite detention of prisoners at Guantanamo Bay and the periodic bombing of Pakistan, Yemen, Syria and Somalia.  This led to the deaths of some 800,000 people, including 335,000 civilians and the displacement of an estimated 38 million people. 
 
Over the 20 years, we were constantly reminded that we were attacked on 9/11.  And we should have been reminded.  However, in what became a continually grieving state, the public was understandably more willing to accept what it might not have otherwise. 
 
Along the way, the reporting of the loss of civilian lives was stopped, intentionally.  That was wrong: hiding ourselves from Truth.
 
David Blight in his magisterial biography of Frederick Douglass writes a lot about memory and its uses.  He observes that Douglass understood that although all people crave stories, some narratives are more honest than others.  It is imperative that our stories of 9/11 are honest and comprehensive and that the lessons from it on what is within our capability as a nation and what is not, what is right and what is wrong, never be forgotten. 
 
Fourteen years ago, General H.R. McMaster wrote a stunning book about the Vietnam War aptly summarized by its title, Dereliction of Duty.  Its sub-title extends the indictment:  Lyndon Johnson, Robert McNamara, the Joint Chiefs of Staff and the Lies that led to Vietnam.
 
I don’t know what General McMaster will write about the war in Afghanistan.  He served as National Security Advisor in 2017-18 until he was fired by Trump.  I do know that as late as August 2021, he felt it was a mistake to totally leave Afghanistan.  He felt we should sustain a presence and that by doing so we would be able to hold off the Taliban.  I’m skeptical.  They had already taken well over half the country.  They were feeding off the corruption in the government and the collateral damage the U.S. and its allies was doing to civilians.  It seems questionable whether we could have held off the Taliban with as few troops (2,000-3,000) as we had then.  We may have been able to preserve the government for some time in Kabul but not the country as a whole.