Times When We Just Need to Listen--from My Minister, Paula Jackson

"There are times when it is better not to speak, when we need just to listen. Sometimes we are called to behold the mystery of another person ́s beauty, or of their grief, or their anger or their suffering, and just be there. We learn from beholding and listening, or we comfort by being there, if that ́s what is asked of us and we have nothing else to give. If something is required of us, we will know when the time comes. But we have to stop talking long enough to hear." 

WHAT LEADERSHIP LESSONS DID I SHARE WITH MY CHILDREN? AS THEY SAW IT!

My Children’s Reflections of “Leadership Lessons” 

I  Shared With Them

 

Several years ago,  I wrote the following request to my four children:

“I am going to be talking to a group of P&G new hires and interns next week.  One of the questions they have asked me to address is ‘What are the top 3 leadership lessons that you’ve shared with your own children?’

Would you be willing to share what you have experienced, assuming you have experienced this at all in these terms?  To the extent you can, it would make it a much better answer.

Thanks, 

Love, Dad”

 

Here is what they wrote me.  I am very happy to re-read this today   They give me more credit than I’m due…but still!!

1.     From my oldest son, John:  “Approach every job (position) as though it is the job you will have for the rest of your career.  Have an unwavering belief in people and their potential (even when risking disappointment/failure).  Never drink more than 2 beers in one night.  No whining, crying, or fussing.”

 

2.     From my middle son, David:  “Work hard.  Do what you think is right.  The third lesson seemed to be a rotation of many different things.”

 

3.     From my youngest son, Doug:  “No one senior or junior to you ever worked harder or cared more about what they were doing.  Truly listening and caring about what others are working on.  No matter what the situation, always relying on core values to drive decisions.  No shortcuts.”

 

4.     From my daughter, Susan:  “I am going against my natural instinct and am replying instantly to this email, rather than asking for more time.  Here are some thoughts that come to mind.

 

Keep your integrity—do what’s right (you used to try out scenarios—what if you find a competitor’s briefcase in the taxi, what should you do, and you’d go through the options).  Be good to people and entrust them with responsibility—help them develop their leadership skills.  Be passionate about what you do (or do something for which you are passionate)—by having your heart in it, it makes it easier to truly inspire others.  (An extra one)—Be ready to work as long as it takes to get the job done, but also make time to take care of yourself (exercise, eat well, nurture your mind/intellect), your family, and your community (because we depend on these things for our own strength).”

 

Making a Positive Difference in Other People's Lives

This is George Eliot’s final word on Dorothea, the heroine of her novel: "Middlemarch". 

 “Her full nature, like that river of which Cyrus broke the strength, spent itself in channels which had no great name on the earth.  But the effect of her being on those around her was incalculably diffusive:  for the growing good of the world is partly dependent on unhistoric acts; and that things are not so ill with you and me as they might have been is half owing to the number who lived faithfully a hidden life, and rest in unvisited tombs.”

I find this to be one of the most beautiful passages in literature. For me,  it encapsulates what a meaningful life is about:  connecting and contributing to something beyond ones self, day after day,  in whatever humble form that may take.

The Role of the Corporation:  To Perform and Serve At The Very Highest Level In The Following Five Areas 

I wrote this in 1991. I would not change a word today

  There are a number of inseparable requirements.  By inseparable, I mean that no one of them will be possible in the long-term without the others.  They include the following elements:

1.     Providing superior performance and value to consumers through our brands.  That is the fundamental reason why we exist.  Furthermore, providing superior performance and value is the sine qua non of having leadership and growing businesses which, in turn, are the basis for delivering leading profit levels and growth and attracting superior people.

2.     Providing superior financial results.  This requires superior levels of profits and return on equity, as well as better growth versus best of competition.  This is essential to provide the basis for continued growth; to attract and retain the strongest people; and to reward shareholders, an important number of whom are our own employees.  Furthermore, superior financial performance and growth, over time, is the ultimate test whether we are indeed performing at the highest level in terms of consumer satisfaction and operational effectiveness and efficiency.

3.     Providing a superior environment for top quality people.  This is a requirement in its own right and a necessity in order to attract strong people without whom the first two objectives would be unreachable.

4.     Conducting the business in line with the right values.  I define these values as:

o   Striving always to be the best in whatever we do.  Leadership.

o   Operating with integrity and with honesty in all relationships; and doing what is right by the spirit and letter of the law.

o   Respect for people – working to develop their individual strengths; dedication to helping each person develop to his/her strongest.

o   Innovation; constant quest for improvement; doing better tomorrow than what we are today.

5.      Providing service to the communities in which we live.  This recognizes the opportunity and responsibility we have as individuals and as a corporate body to be a force for good in creating improvements in our communities that are essential for the world, including the world in which we do business.  We need to determine where we can add maximum value in the context of recognizing our primary responsibilities for the health of our business, without which our ability to contribute to the community would not exist.

Key Cultural Values:

1.     Being our best.  Leadership.  In whatever we are doing.  In market share.  In financial returns.

2.     Superior service to the consumer – through our brands.  Fundamental underpinning.

3.     Innovation and improvements as ways of life.  Continued improvement.

4.     Respect for other people.  From this flows many things;

·      Respect for diversity.

·      Focus on developing other people.

·      Focus on recruiting and retention.

·      Deep commitment for people having a fulfilling career, as right in itself and vital to have a place that the best people will want to work in.

5.     Doing the right thing for the long term.

6.     Integrity.  Fairness.

7.     Acting in good faith.  Being straightforward and open and honest.

"NO SENSE OF DECENCY"

I am re-posting this blog from 16 months ago. 

How could I not after hearing Trump's assault on African nations and Haiti?  

MR. TRUMP: "HAVE YOU NO SENSE OF DECENCY"; NO REGARD FOR THE TRUTH?

SEPTEMBER 17, 2016

"Until this moment, Senator, I think I never fully gauged your cruelty or your recklessness. Have you no sense of decency?"

Joseph Welch to Senator Joseph McCarthy, June 9, 1954

These were the words which went through my mind yesterday as I heard Donald Trump acknowledge that President Obama was born in the United States after years of fueling the Birther movement with no apology or explanation. Not only that he went on to blame Hillary Clinton for starting the rumor and claimed that he had ended it. Such outrageous disregard for the truth is mind-boggling. 

But that wasn't all. On the same day he recklessly incites a crowd saying that Hillary Clinton wants to get rid of all guns (of course a lie) and goes on to ask bombastically -- why doesn't she take away all the guns from her security guards and we'll see what happens to her. 

Mr. Trump: have you no sense of decency? No regard for the truth?

CLEARLY THE ANSWER IS "NO". 

Any corporate executive saying what Trump has said would be fired. 

"TO VALUE ONE ANOTHER IS OUR GREATEST SAFETY"

On Christmas day, I found myself re-reading this from my favorite author,  Marilynne Robinson: 

 “Cultural pessimism is always fashionable and, since we’re human, there are always grounds for it.  It has the negative consequence of depressing the level of aspiration, the sense of the possible.  And, from time to time, it has the extremely negative consequence of encouraging a kind of somber panic, the collective dream-state in which recourse to terrible remedies is inspired by delusions of mortal threat.”  

Still, as Robinson continues, “It is easy to forget that there are always as good grounds for optimism as for pessimism—exactly the same ground, in fact—that is, because we are human.  We still have every potential for good we’ve ever had and the same presumptive claim to respect, our own respect and one another’s.  We are still creatures of singular interest and value, agile a soul as we have always been and as we will continue to be, even despite our errors and depredations, for as long as we abide on earth.  To value one another is our greatest safety, and to indulge in fear and contempt is our greatest error.”

She continues in much the same vein, “History has shown us a thousand variations on the temptations that come with tribalism, the excitements that stir when certain lines are seen as important because they can be rather clearly drawn.  This is old humankind going about its mad business as if it simply cannot remember the harm it did itself yesterday.”

We must never forget the reality—a reality “greater than the markets”—and this is the reality that our planet is fragile, and peace among nations, where it exists, is also fragile.  We live on a knife edge.

“The greatest tests ever made of human wisdom and decency may very well come to this generation or the next one.  We must teach and learn broadly and seriously, dealing with one another with deep respect and the best good faith” Robinson concludes.

REFLECTION ON THE RUSSIAN REVOLUTION OF 1917

“IT COULDN’T HAVE HAPPENED WITHOUT HIM, BUT HE COULDN’T HAVE DONE IT ALONE”—THE RUSSION REVOLUTION OF OCTOBER 1917

Lenin:  The Man, The Dictator and the Master of Terror by Victor Sebestyen

A well-drawn biography, bringing to life not only the life and not only the facts of what happened but the personality and ethos of the driven and cruel leader.  I think it’s clear the Bolshevik Revolution never would have happened the way it did without his incredible drive and focus and ability to overcome the views of others by rhetoric or by force when necessary.  Yet, he never would have reached the position he did if it weren’t for some terrible weaknesses on the part of the Czar as a leader, and the decision to go into and continue participation in World War I.  Lenin’s greatest fear was that the Social Democrats and then the Menshiviks would leave the war.  

In fact, the Menshiviks were far stronger numerically than the Bolsheviks right up until October, but they didn’t have the force of the leader in Kerensky which Lenin represented.

Talk about unintended consequences.  The U.S. and Britain and France worked hard to keep Russia in World War I.  Little did they know the consequence of that temporary “success.”  Germany, on the other hand, funneled a huge amount of money to the Bolsheviks and transported Lenin from Switzerland , where he had been in exile, to St. Petersburg on the eve of the October Revolution in order to help ensure Russia got out of the war, which they in quick order did, though not, of course, to Germany’s ultimate  advantage since they lost anyway. Indeed, they lost both wars in a real sense since they had long been dedicated opponents of communism. 

So much for the idea of one country’s  interfering in a another country’s political affairs, so much in the news today. It has long been part of history. Just think of Iran in the 1950s or Nicaragua, 

The depth of cruelty of man to man was never more evident than in this history.  The way the Czar and his family were slaughtered, the reprisals against the attempted assassination of Lenin, which saw hundreds and thousands of people killed.  One shakes their head at my age (or at any age) how people can be so cruel.  

*****

There are several graphic descriptions of Lenin which are so timeless that I wanted to cite them here:

“The public Lenin adopted a highly populist style of politics that would be recognizable—and imitated by many a rabble-rouser—a hundred years later, even in long-established, sophisticated democracies.  He offered simple solutions to complex problems.  He lied unashamedly.  He was never a sparkling orator but he was brilliant at presenting a case in direct, straightforward language that anyone could understand.  In explaining how the world could be changed if only people would listen to him…”

He spoke against the establishment, e.g., “The peasants must seize the estates from their former landowner masters.  They must be masters now.”

“First, we must seize power.  Then we decide what to do with it,” Lenin said to Trotsky in October 1917.  He wanted power for its own sake, as egotists do.  But he genuinely believed that he was going to use it to improve the lives of the majority of people.  That is how he justified the lies and terror that followed.

Above all, the author writes, “Lenin was lucky in his enemy.  In contrast to the Bolsheviks’ united leadership, the ‘whites’ were fragmented.”  Their three armies were separated, their leaders refused to talk to each other.  Here was a case where sheer willpower and the willingness to endorse any means, including mass murder, to achieve the outcome won the day.